In this episode, I explore a shift that I think many organizations are underestimating: the moment AI stops feeling like a tool and starts behaving more like staff.
This Case File looks at a near-future world where agents are given roles, permissions, limits, and escalation paths inside real workflows. On the surface, that sounds like efficiency. Underneath it raises a harder question. Not whether the system can do the work, but whether anyone is actually prepared to supervise it at scale.
I get into why the real issue is not intelligence. It is delegation, accountability, and the growing management layer that appears once machine work starts operating inside the business.
This is Future Case File #002: The Managed Colleague.
If AI starts acting more like a junior employee, the real bottleneck may not be capability....
